PRIVACY POLICY Privacy policy
Hamanode ("we") handles the personal information entrusted to us through enquiries and engagements in accordance with the policy below. This page is an English translation provided for convenience; the Japanese version is authoritative.
1. Who we are
Trade name: Hamanode
Representative: Hiroshi Takahashi
Address: 5-14 Kinkocho, Kanagawa-ku, Yokohama, Kanagawa 221-0056, Japan
2. What we collect
The contact form on this site collects the following.
- Company or organisation name (optional)
- Your name
- Your email address
- Approximate number of devices (optional)
- What you would like to discuss
We also briefly reference the IP address and country of origin of the submission as a measure against automated abuse.
3. Why we use it
We use what we collect only for the following purposes.
- Responding to your enquiry and corresponding with you
- Preparing and presenting estimates
- Business correspondence and work records after an engagement begins
- Dealing with spam and abuse
We will not use it for any other purpose without your consent, and we do not send marketing email campaigns.
4. Disclosure to third parties
We do not provide personal information to third parties, except where required by law.
5. External services we rely on
We use the following external services to run this site and receive enquiries. Form submissions reach us via their infrastructure.
- Cloudflare, Inc. (site delivery, form submission handling, abuse prevention)
- Resend (delivering form notifications to us by email)
We use both only to the extent necessary to carry out our work, and their handling of data is governed by their own terms and policies.
6. Cookies and analytics
This site uses no analytics tools and no advertising cookies. Cloudflare may set cookies that are necessary for the security and stable delivery of the site.
7. How long we keep it
We retain enquiries after they have been dealt with, so that we can refer back to the history if you contact us again or engage us. We delete information promptly once it is no longer needed, or on request.
8. Security
Access to the information you send us is limited to the representative, and it is handled over encrypted connections. Devices used for the work have full-disk encryption and multi-factor authentication enabled.
9. Disclosure, correction and deletion
On request, we will disclose, correct, suspend the use of, or delete the personal information we hold about you. Please use the contact form. We will act promptly once we have confirmed your identity.
10. Changes to this policy
We may revise this policy in line with changes to the law or to our business. Revisions take effect when published on this page.